Social Media

Good question! For starters, the annual cost of a full-time senior-level digital designer now exceeds $100,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize.

Our subscription model offers flexibility without the obligation of long-term contracts. It operates on a monthly basis, allowing you to pause or cancel anytime. This reduces risk for businesses, providing the freedom to adapt to changing needs without being tied down by lengthy commitments.

Here is an overview of Kolm and the typical alternatives:

After subscribing to a plan, you will receive a unique login that grants you access to your personal portal. This portal allows you to manage your requests and directly communicate with your designer regarding your account.

We will guide you through the onboarding process to ensure you fully understand how to use your portal, manage design requests, and track their progress.

We offer a demo video that showcases how our service works. Simply fill out the form and select "Free Demo" as the topic to receive the video. Additionally, you can book a call with us to have a sales representative answer any questions you may have.

Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.

You'll get updates between 1 and 3 business days depending on design complexity. For example if we talk about some social media assets, it may take 1 business day. If there's a full page design it may take up to 3 days for the first draft. All designs are custom created based on your requirements.

Our primary communication channel is through our portal, where you have direct, real-time communication with our designers via Slack. This allows for quick exchanges, instant feedback, and efficient collaboration throughout the project. Additionally, for more complex explanations or detailed discussions, we recommend utilizing Loom videos. These videos enable clear communication, ensuring that both designers and clients are on the same page regarding project requirements and goals.

 

Within our portal, you'll find a clear overview of your projects. You can track the progress of your requests, view regular updates, and monitor milestones. This transparency ensures that you're always informed about the status of your projects and can provide input or feedback as needed.

If you want to receive more design assets at a time, please fill out our custom solution form. Once we receive your request, we will email you a tailored package that meets your specific requirements. Our team is dedicated to providing flexible solutions to accommodate your design needs.

Yes, we offer a 10% discount for yearly subscriptions. Please fill out the form and select 'Pricing question' as the topic. Upon request, we'll send you a customized subscription package via email.

We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy.

Billing cycles are based on 30 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future. Please note that you can use the pause feature once per billing cycle.

That's fine. You can pause your subscription when finished and return when you have additional design needs. There's no need to let the remainder of your subscription go to waste.

No worries! We'll continue to revise the design until you're 100% satisfied.